70% Reduction in Manual Intervention: Shield Services Group Streamlines Purchase Order Approvals

October 8, 2025

Key Highlights

100%

Standardized Purchase Order, Invoice & Quote Templates

58%

Reduction in Manual Intervention with Automated Flows

90%

Compliance with Business Rules

Challenges


The company faced several inefficiencies in managing its purchase order process:

  • The document templates were inconsistent, misaligned, and poorly formatted.
  • The process of generating purchase order documents after approval lacks automation.
  • Approval logic was missing for purchase orders requiring higher-level authorization.

Solutions


We delivered an end-to-end automated documentation and approval workflow:

Professional Templates โ€“ Redesigned and aligned brand-compliant templates for POs, invoices, and quotes.

Automated Document Generation โ€“ Configured Salesforce Flow will auto-generate POs once the approval status is changed to "approved."

Smart Templates โ€“ Auto-populated approver name and approval date into final documents.

""๐„๐ฏ๐ž๐ซ๐ฒ๐ญ๐ก๐ข๐ง๐ โ€™๐ฌ ๐ ๐ซ๐ž๐š๐ญ, ๐ž๐ฏ๐ž๐ซ๐ฒ๐ญ๐ก๐ข๐ง๐ โ€™๐ฌ ๐ฉ๐ž๐ซ๐Ÿ๐ž๐œ๐ญ," ๐ฌ๐š๐ฒ๐ฌ ๐ƒ๐ž๐ซ๐ž๐ค. "๐–๐žโ€™๐ซ๐ž ๐ฃ๐ฎ๐ฌ๐ญ ๐ฐ๐š๐ข๐ญ๐ข๐ง๐  ๐Ÿ๐จ๐ซ ๐ญ๐ก๐ž ๐Ÿ๐ข๐ง๐š๐ฅ ๐›๐ข๐ญ๐ฌ ๐ญ๐จ ๐›๐ž ๐Ÿ๐ข๐ง๐ข๐ฌ๐ก๐ž๐, ๐š๐ง๐ ๐ญ๐ก๐ž๐ง ๐ž๐ฏ๐ž๐ซ๐ฒ๐ญ๐ก๐ข๐ง๐  ๐ฐ๐ข๐ฅ๐ฅ ๐›๐ž ๐œ๐จ๐ฆ๐ฉ๐ฅ๐ž๐ญ๐ž ๐š๐ง๐ ๐ฐ๐จ๐ซ๐ค๐ข๐ง๐ .""

Derek Lewry

Managing Director

Conclusion


With Docs Made Easy, the company achieved standardized financial documentation, automated approvals, and faster purchase order processing. The solution reduced manual errors, enforced compliance, and improved speed, accuracy, and governance across procurement workflows.

Company Overview

Shield Services Group, a growing organization, transformed its procurement process with Docs Made Easy. By automating purchase order approvals and standardizing financial document templates, Shield Services Group achieved professional consistency, reduced manual intervention by 70%, and ensured 100% compliance with internal approval rules. This streamlined procurement, eliminated delays and strengthened governance.

Sales & Support

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