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GenServe Observed 70% Faster Operations and Streamlined Workflows

Commercial Industry
December 11, 2024

Key Highlights

60%

Reduction in manual intervention

75%

Improved document generation efficiency

80%

Enhanced email integration accuracy

Challenges


The client faced manual process challenges for document generation, and managing bulk document requests from multiple clients. Additionally, they faced inefficiency in attaching specific templates to standard emails, leading to slower operations.

  • Difficulty managing bulk document generation
  • Reliance on manual processes for doc-generation
  • Inefficiency in attaching specific templates to standard emails

Solutions


GenServe enhanced its document management processes with features such as batch processing for bulk document generation, automated workflows for background file creation, and streamlined email integrations for document attachments, which meet specific client requirements.

Enabled bulk document generation

Automated background file creation

Simplified email attachments

"The support team has been really good to work with. They have done video calls with me and have helped me with my questions. So, that’s been a good experience so far!"

Austin Musser

Technology Professional

Conclusion


After deep analysis, our team improved GenSeve’s operations and workflows by automating document generation and email processes, resulting in better efficiency and fewer manual efforts.

Company Overview

GenServe offers commercial generator services, including maintenance, repairs, equipment rentals, and sales. The company has successfully delivered 12K customers, maintaining over 21K generators with a commitment to responsiveness and reliability.

Sales & Support

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