Step-by-Step Guide: Adding Conditional Logic to Your Salesforce Document Generation Templates

Published on November 14, 2025

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Conditional statements are a powerful feature that allows you to dynamically control the content of your documents based on the values of Salesforce fields or parameters. Instead of creating multiple templates for different scenarios, you can design a single document that adapts automatically to each recipient’s context, enhancing your Salesforce document generation process.

Thus, this process ensures that your documents are personalized, accurate, and relevant – whether it’s contracts, proposals, or customer communications. Consequently, in this guide, we will walk you step by step through using conditional statements in your Document Generation templates.

This approach is especially useful in a Salesforce Document automation app, where efficiency and accuracy are paramount. By leveraging conditional statements, you can ensure that the generated documents meet the specific needs of each recipient without manually adjusting templates for each case.

Step 1: Open your template in MS Word.

Step 2: Navigate to the Insert tab and click on Quick Parts.

Navigate to the Insert tab and click on Quick Parts.

Step 3: Select Field… from the dropdown.

Step 4: In the Field Name list, choose IF and click OK.

In the Field Name list, choose IF and click OK.

Step 6: Enter your conditional statement logic. Example:

Enter your conditional statement logic. Example

Enter your conditional statement logic. Example


If the UpsellOpportunity
c field is Yes, then a different text is to be shown, else some other text.

Your template is now ready to use with conditional statements.

 

OUTPUT 1

Output 1

 

OUTPUT 2

Output 2

Conclusion

In essence, conditional statements display the right content in your documents using document generation based on Salesforce data. With this feature, you don’t need multiple templates for different scenarios. One template can adapt to each recipient automatically. Using the steps in this guide, you can easily set up conditional logic in your templates to create personalized, accurate, and professional documents every time. 

This capability is a core feature of the Salesforce document generation app and document automation process, where efficiency and personalization are key. And all of this can be accomplished seamlessly with the Docs Made Easy tool, which simplifies the entire process.

Frequently Asked Questions

Conditional statements are rules that control which content appears in a generated document based on Salesforce field values. They help personalize documents without creating multiple templates.
Using conditional logic ensures your documents automatically adjust to each recipient. This improves accuracy, saves time, and eliminates the need for maintaining several template versions.
Go to Insert → Quick Parts → Field → IF, and then enter your conditional logic. This allows Word to show different content depending on the Salesforce data that flows into the template.
Yes. Conditional statements enable dynamic sections in contracts, proposals, quotes, and customer communications—making every document personalized and relevant.
No. You can add conditional statements using Word’s built-in IF fields, which require no coding—just basic rules and field names.
Yes. Docs Made Easy fully supports conditional statements, allowing you to automate personalization and generate dynamic Salesforce documents effortlessly.