Published on January 16, 2023
Automation has already made significant inroads into many organizations, and this is only going to become more widespread in the years to come.
There are many reasons for this. Firstly, automation can help organizations become more efficient and reduce costs. The second benefit is that data-driven decisions will improve decision-making. Thirdly, it can help reduce dependency on people, making organizations more agile. In addition, people can spend their time handling exceptions rather than doing routine tasks.
Most large and medium-sized companies will be firmly entrenched in automation by 2023. If you’re not already on the journey, you need to start now!
Here are some of the automation trends we can expect to witness in 2023.
As Hyper Automation becomes a pragmatic approach in 2023, there will be a shift from people-driven to automation-driven processes, with people focusing on exception handling.
Coders will promote the use of hyper-automation using ML and AI. AI tools will guide coders submitting partial codes to ML-driven cloud environments to complete the code, resulting in the creation of a hyper-automation environment. The use of RPA tools will make it easier for businesses to convert manual processes into automated processes. Also, the use of digital twin technology will also significantly increase as a result of hyper-automation practices.
A lot of innovation around Metaverse is expected to be seen across sectors in 2023. As we move forward, we will witness a new paradigm in which technologies combining virtual reality (VR), augmented reality (AR), artificial intelligence (AI), and omnipresent connectivity (via 5G) will merge. With AR technologies, customer experience will see new heights.
Furthermore, the Metaverse will revolutionize healthcare, enabling post-operative monitoring and triage across boundaries for patients. In the near future, healthcare professionals are expected to adopt patient experience centers with AI chat boxes and video consultations.
Intelligent Automation combines AI and automation technologies, to automate low-level tasks within your business. With Intelligent Automation, low-value, time-consuming mundane tasks like invoice matching, CMR-based document generation, and any other repetitive tasks can be managed with minimal effort, enabling employees to focus on solving complex issues. Businesses will adopt intelligent automation in the coming years to boost productivity, increase revenue and streamline operations without overhead workloads.
As pointed out elaborately in our previous blog, no or low-code tools are the best for many industries to automate their processes without additional headaches. The low-code tools enable people with less or no technical expertise to create workflows for automating their complex processes. Plus, a slew of low code and no tools designed for various purposes are readily available and are quite easy to get up and running. Say, for instance, tools like Docs Made Easy make Salesforce document generation a breeze with its no code, easy setup, real-time data merge, and customized templates functionalities.
So these are the four automation trends that we can expect in the coming year. It’s definitely an exciting time for the field, and we can’t wait to see what else comes out in the next few years. Keep an eye on our blog for more updates!
And if you need help configuring Docs Made Easy for a smooth Salesforce document generation, click here for a demo!
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