A Dedicated Docs Made Easy Coach guides you in every step of your
document generation. Whether you need help in creating templates, buttons on objects, or support
in configuring parameters, our Coach will assist and train you.
It differs from plan to plan. If you opt for the Quick Support or
monthly plan, you may expect a resolution within 48 hours, while the response time in Quarterly
Support is 24 hours max.
If you are looking to upgrade your current package, our technical team
can help you upgrade the application seamlessly with our Training and Support feature available
in Support plans.
It depends on the Support plan you choose.
In our monthly plan,
we help you generate 1 document template and one button on one object. For the Quarterly plan,
you can generate up to 3 document templates and upto 3 buttons on up to 3 objects.
And
in the quarterly plan, you can create 3 document templates on unlimited pages and upto 3 buttons
on 3 objects.
Yes, included in all our Support plans, we ensure maintenance and
efficiency of your Docs Made Easy app with a routine check-up every month.
You can get assistance with installing and configuring the app with a
live demo from the experts. Also, you can familiarize yourself with the features and
functionality of the application through a complete training session.
You can avail of a live session with our experts for 4 hours a month if
you choose the monthly plan. In the Quarterly plan, you will get live sessions for 15 hours per
month.
